Privacy and Cookies Policy

Effective Date: 12 May 2025

1. Introduction

Welcome to Angels Farm (“we,” “us,” or “our”). We are committed to safeguarding the privacy of our website visitors and service users. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website angelsfarm.co.uk (“Site”), including any other media form, media channel, mobile website, or mobile application related or connected thereto.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. If you do not agree with the terms of this policy, please do not access the Site.

2. Information We Collect

We may collect and process the following data about you:

• Personal identification information (such as name, email address, phone number, etc.) when you fill out a form, sign up for a newsletter, or make an enquiry.

• Usage data, such as pages visited, time spent on each page, clicks, and other similar information collected via cookies and similar tracking technologies.

3. How We Use Your Information

We may use the information we collect in the following ways:

• To provide, operate, and maintain our Site.

• To improve, personalise, and expand our Site.

• To understand and analyse how you use our Site.

• To develop new products, services, features, and functionality.

• To communicate with you, including for customer service, updates, marketing, and promotional purposes.

• To comply with legal obligations and prevent fraud.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data on how users interact with our Site. This data helps us understand user preferences and improve the user experience.

Cookies may include but are not limited to:

• Essential Cookies: Necessary for the operation of the Site.

• Analytics Cookies: Collect data on how visitors use the Site.

• Marketing Cookies: Track user behaviour to display relevant ads.

You can manage your cookie preferences through your browser settings or opt-out of specific cookies through our cookie banner.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share data with service providers who assist in operating our Site and business, provided they agree to keep the data confidential and use it solely for the intended purpose.

6. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this policy or as required by law.

7. Data Security

We implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete data.

• Request deletion of your data under certain conditions.

• Object to the processing of your data.

• Withdraw consent where data processing is based on consent.

To exercise these rights, please contact us at hello@angelsfarm.co.uk.

9. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this policy, please contact us at:

Angels Farm House, Pinkney Lane, Lyndhurst, Hampshire SO43 7FE

Email: jo@angelsfarm.co.uk